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 Williams Carpet Shipping Policy

The shipping department at Williams Carpet takes great pride in packing and shipping orders correctly. As a floorcovering dealer who regularly ships to individuals, we know the importance of proper packing and using the most dependable shipping methods.

Your Williams Carpet sales representative will give you all the shipping details, including cost, approximate delivery time, and phone numbers for your local shipping terminal. Remember, you are responsible for unloading home deliveries. Many individuals have their installer pick up their order from the local terminal. This also saves a home delivery charge.

When shipping outside of South Carolina, you will not be charged a sales tax. This will greatly offset shipping charges.

  • When you or your installer picks your order up from the shipping terminal, or if you receive a home delivery, visually inspect the packages, rolls, etc. for damage. If damage is seen on your package, write on the shipping bill of lading that the shipment is damaged, and immediately call your Carpet Express sales representative. If damage is not discovered until the goods are opened at home, immediately call the truck line and Williams Carpet to report the concealed damage. Also be sure the number of packages and rolls exactly match the bill of lading. If you have any questions, please call Williams Carpet, because once you have signed the bill of lading, you are saying that all goods were received, and the packages and rolls were in good shape.

    Look before you cut! Inspect your carpet and vinyl rolls for visible defects before you cut your flooring for installation. If visible defects can be seen, please call the Williams Carpet immediately, before you begin installation.
    Home deliveries generally run $50-75 more than terminal rates. Please remember, you are responsible for unloading home deliveries.
  • In most cases, a minimum shipping charge of $85-150 applies. All times and rates are approximate. Please call your Williams Carpet representative for more precise rates.
  • Due to the large volume of wood shipped, Williams Carpet is able to offer excellent discount rates. Please call us for an estimate.